01
Most Australian businesses have no idea what fair MSP pricing looks like.
Independent IT Spend Review
The IT review your MSP hopes you never commission.
Independent eyes on your IT spend. No vendor agenda.
The problem
Most CFOs are negotiating their largest operating contracts without a baseline.
02
MSP invoices bundle licensing, support, and margin in ways that obscure true cost.
03
Without independent benchmarking, you're negotiating blind at every renewal.
What you get
One week. One report. Complete clarity.
A written commercial review of your MSP contract and IT spend — written for a finance audience, evidenced with benchmarks, and ready to take into your next vendor conversation.
Deliverable 01
Current spend per user vs. market benchmark
Your effective per-user cost, normalised and compared against current Australian MSP pricing for businesses of your size and complexity.
Deliverable 02
Contract gaps and renewal red flags
Auto-renewal traps, asymmetric exit clauses, scope ambiguities, and SLA language that quietly favours your provider.
Deliverable 03
Licensing cost breakdown — what's marked up, what's fair
Microsoft 365, security, and third-party licensing examined line by line. The margin sitting on each SKU, made visible.
Deliverable 04
Negotiation positions you can take to the table
A short list of defensible asks — pricing, terms, scope — sequenced by leverage. Use them at renewal, or to test the market.
How it works
Three steps. No surprises.
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01
Discovery · 30 min
A 30-minute discovery call to scope your environment.
We confirm the scope is a fit — your headcount, your stack, your current MSP arrangement. If it isn't, we say so on the call and you go on with your day.
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02
Materials · NDA
You share your invoices and contract — confidentially.
A mutual NDA is provided as standard. Twelve months of MSP invoices, the current contract, and any licensing schedules. Materials handled inside Australia and destroyed on request.
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03
Report · 7 days
A written report delivered within seven days.
Findings, benchmarks, red flags, and negotiation positions — in a single PDF written for your CFO or board. Balance invoiced on delivery. A short walkthrough call is included.
Investment
Fixed fee. No surprises.
One price for the engagement, agreed in writing before we start. No hourly billing, no scope creep, no expansion phases.
$2,500
Fixed engagement fee · GST exclusive
50% to commence. 50% on delivery. No hourly billing. No scope creep.
- Deposit
- 50% on engagement signed
- Balance
- 50% on report delivery
- Inclusions
- Discovery call, written report, walkthrough call, mutual NDA
- Exclusions
- Implementation, vendor negotiations on your behalf, ongoing retainer
Why this practice
Built to be the advisor your MSP isn't.
15+ years inside Australian MSP operations.
Independent — not affiliated with any MSP or vendor.
Fixed price. Confidential. NDA as standard.